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AI chatbot medical advice risks go untracked due to missing records

1d ago

A new perspective paper highlights that missing chatbot records make it hard to trace harm from AI health advice. Doctors and health systems struggle to identify risks associated with this growing practice.

Why it matters

Healthcare providers and patients may be unaware of potential harms, based on a perspective paper by researchers.

AI advice use is rising

More people are turning to AI chatbots for 24/7 medical advice, according to the paper.

Tracking risks is difficult

Missing chatbot records leave doctors unable to trace how AI advice may have caused harm.

Common questions

Can AI chatbots cause harm?

The paper suggests that harm from AI chatbot advice may be difficult to trace due to missing records.

Sources

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